Shipping & Delivery

DELIVERY DELAY

Le délai de livraison varie selon l'emplacement. Voici nos estimations : 

Emplacement

Temps d'expédition estimé

La France

5-10 jours ouvrables - gratuit

L'Europe 

8-14 jours ouvrables - gratuit

États-Unis et Canada

8-15 jours ouvrables - gratuit

International 

 8-20 jours ouvrables - 1,99€

*Cela n'inclut pas notre délai de traitement de 2 à 5 jours. Délai de livraison maximum – 20 jours ouvrables.

TRACKING INFORMATION

You will receive an email with a tracking number once your order is shipped. You can track your order directly on our website in the menu: informations > Track my order. 

For some shipping companies, it takes 2-3 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

WORLDWIDE SHIPPING

We are glad to bring our customers great value and service. That’s why we provide free shipping from our warehouses in France, UK and Asia by DHL.

We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.

LOST/MISSING PACKAGES

MGS is not responsible if the incorrect address is placed during the checkout process. Please make sure that you're billing and shipping address is correct before processing your order. If we have made an error we will fully take responsibility for the original order that was made for you at no charge.

CUSTOMS

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.

CUSTOMER SERVICE

For all customer service inquiries, please email us at mgs-service@outlook.com